Privacy Policy

TEN FEET HIGH respects your concerns about privacy and follows strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner.

When you place an order with us, we need to hold personal information including your name, email address, telephone number and home address so that we can process and fulfil your orders. We do not store credit card details nor do we share customer details with any 3rd parties.

We may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as traffic data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

Our site uses cookies to keep track of how often you visit our site, previous purchases and the contents of your shopping cart once you have selected an item.

We may occasionally contact you by e-mail about our latest products. If you do not wish to receive such notification, please advise us by logging on to your account and selecting "newsletter subscription" and deselect the checkbox.

We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using Paypal Express or Paypal Merchant services, a secure online payment gateway that encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe, simple and secure TEN FEET HIGH uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration.